FAQ
Ticketing prices ?
Presale prices:
3 days Passes : 99 € in presale / 109€ with camping included
1 day Pass: 42 € in presale / 47€ with camping included
Reservations : www.sunska.fr/billetterie/
Festival ticketing is also available at regular points of sale
On site prices:
3 days Passes : 110€ / 120€ with camping included
1 day Pass: 47€ / 52€ with camping included.
I bought my ticket in a ticketing agence but finally I won’t come to the festival : can I be reimbursed ?
You’ll have to contact the ticketing agence directly.
I bought my ticket on the SunSka website but I won’t be able to go to the festival : can I be reimbursed ?
No, it is written in the general conditions of sale that tickets are not refundable. You can resell your tickets on the Ticketswap website.
If you have checked the cancellation insurance when buying tickets, the refund is subscribed to conditions to read here
Is there a reduced price for minors ?
No there is not, but the festival is free for children under 10 years.
Ticketing sales point in the Médoc :
TOURIST OFFICE:
- Médoc Atlantique Tourist Office : Soulac sur Mer, Vendays-Montalivet, Hourtin, Carcans-Maubuisson, Lacanau, Grayan-et-l’Hôpital, Saint Vivien-de-Médoc, Le Verdon-sur-mer
- Médoc Vignoble Tourist Office
Schedule ?
Concert area opening hours :
Friday : 5:30 pm
Saturday : 5:00 pm
Sunday : 04:30 pm
Village area:
Friday : 12 pm – 4 am
Saturday : 10 am – 4 am
Sunday : 10 am – 2:30 am
Info point :
Friday : 10.00 am – 01.00 am
Saturday : 02:00 pm – 00.00 am
Sunday : 04:00 pm – 10.00 pm
Camping ?
A green welcoming area will be at your disposal just in front of the concerts area with all amenities : showers, toilets, catering ….
At what time is the camping opening ?
Camping is opening on Friday at 10:00 am and will close on Monday at 02:00PM.
How can I access the campsite?
Access is strictly reserved to the camping pass holders. Camping pass is 10 € unique price for 3 days. Available in pre order on the ticketing networks and on the festival area at ticketing office. You’ll receive a bracelet against your camping pass at the entrance of the festival. Camping is only reserved to people with that camping bracelet and the pass for the festival.
Warning ! Savage camping is strictly forbidden outside the festival.
I’m getting during the night : is the camping accessible ?
Camping is accessible during opening hours.
I’m getting during the night, are parkings accessible ?
Parkings are accessible during all the festival.
Can I bring my food and drink ?
Yes !
Can I bring glass bottles?
Yes !
Is the welcoming area will be enlightened ?
Yes !
Will some free water points be available ?
On the welcoming area and on the concert area water points are free. Showers are free in the welcoming area.
Can I park my vehicle in the welcoming area ?
No : it’s not permitted for saftey reasons.
Can I use a diesel generation system ?
No it’s strictly forbidden.
Can I use a camping stove or do a barbecue ?
No it’s strictly forbidden to use this kind of material and to introduce any type of flammable material on the welcoming area (petrol, methylated spirit …)
Is a waste collection and recycling systems established?
Yes since many years Reggae Sun Ska Festival separates the waste: recyclable products, glass and household waste. We need all festival’s visitors to be sensitive and involved on the waste management.
What are the means available to collect my waste?
Selective sorting systems will be easily accessible in all the festival site (parking, reception area, concerts area) to permit you a deposit of waste in the corresponding receivers. In each collect point you’ll can depose recyclable products, glass and household waste. To facilitate that sorting bag trashes will be available with our Eco Sun Ska team . 3 types of trash bags: green for the glass, yellow for recyclable products, and red for the household waste.
Can I camp on a parking ?
No.
Festival general regulation?
Yes but glass and metal packaging are forbidden.
Is it possible to enter in the concerts area with drinks ?
No.
Are animals authorized on the festival area ?
No, no matter in which place, it’s totally forbidden.
Is it possible to put down my affairs in a safe place not to have in them hand all day long?
Yes there is a deposit point at the entrance of the festival.
Drinks Tokens ?
Payment can be made by credit card or cash
Tokens can serve to buy some food or merchandising ?
No, it’s just to buy drinks.
Food / stands ?
No.
I’m vegetarian: does specific stands will sale vegetarian food?
Yes there will be vegetarian food stands.
Cups ?
Yes.
Can I give back my cup at the end of the festival and recover my money?
No
Various services ?
“Found objects” will be at the information point.
Will auditory protections be available?
Free auditory protections will be available at the information point and at the festival’s bars. The action/prevention team will be there too to distribute some to you.
Is it possible to buy cigarettes in the festival site?
No it’s not, French law prohibits it.
Will charging bas for mobiles phone be available?
Yes a stand will be at your disposal.
Persons with reduced mobility ?
Yes there will be a private parking at the entry of the festival.
Yes, an adapted sanitary bloc (toilets and showers) will be available too.
And there will be a platform reserved to the persons with reduced mobility in the front of the stages.
Volunteering ?
You have to complete the volunteers’ online form on our website www.reggaesunska.com
Info / contact ?
Tél : +33 (0)5 56 09 10 20
Mail : info@reggaesunska.com